With the growing digital accessibility of the real estate industry, phone calls still serve as one of the most common methods through which prospective homebuyers hear about new properties. Whether it’s a call about premium flats in Kochi or an exclusive pre-launch offer, these inquiries are often the first point of contact between developers or agents and buyers. While many of these calls are genuine, it's crucial to stay alert. In light of the growing competition, there has also been a rise in misleading claims and misrepresentations made over the phone.

Confirm Project Details Before Getting Excited

When a project is mentioned over a call, ask for clarity. The name of the project, its exact location, RERA registration number, type of units available, and pricing structure must be shared transparently. A credible real estate consultant or builder representative will have accurate and up-to-date information at their fingertips. They won’t hesitate to share links to official websites or brochures and will clearly explain what stage the project is in, be it pre-launch, under construction, or ready to move in. Transparency about legal approvals, amenities, and payment structures is non-negotiable.

The Importance of Verifying the Caller’s Identity

One of the most vital elements in any real estate discussion is confirming that the person you're talking to is genuinely associated with the project or company. With so many freelance agents and third-party marketers operating today, it's easy to receive calls from individuals who may have limited or no real connection to the developer. It’s wise to ask which company the agent represents and whether they are directly employed or working as part of a brokerage. A quick search online or a call to the builder’s official number can often confirm whether the person is listed among their verified channel partners. This small step can prevent a great deal of confusion or even financial loss in the future.

Look for Signs of Professionalism

How a real estate agent handles a phone conversation tells you a lot about their professionalism. Do they listen to your requirements or simply push their agenda? Are they knowledgeable about the locality, infrastructure, and potential appreciation of the project area? Genuine professionals take time to understand your budget, preferences, and concerns. They won’t be hesitant to compare their project with other nearby options or explain why one property might suit you better than another. Most importantly, they will give you space to decide instead of rushing you to make a decision. Professionalism is not just about being polite; it’s about respecting the buyer’s journey.

Always Request a Follow-Up Through Official Channels

A verbal conversation is never enough for property decision-making. After you’ve spoken to an agent, make sure to request a follow-up email from the company’s official domain or a WhatsApp message that includes their visiting card or ID proof. A branded brochure, Google Map location, and RERA details should also be part of this package. This helps you keep a written record and also gives you an opportunity to cross-check everything before you take the next step.

Conclusion

When you engage with renowned builders in Kochi like Kent Constructions, these concerns are minimized from the start. Every phone conversation is backed by transparency, accountability, and detailed project information. From the first inquiry call to the final handover of keys, the priority continues to be integrity and customer trust. That’s the mark of a builder who values your investment as much as you do.